About Our Team

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The Computer Cellar is owned by Daryn O’Shea, who originally started Triangle Laptops in Charlotte, NC, before relocating to Durham in 2003. Initially the company focused on internet sales of laptop repair parts. However, as the company grew, the crew found themselves testing, repairing, and rebuilding laptops for internal use, as favors for friends, and eventually for resale. Naturally, they wanted to offer this experience and expertise to the Durham community.

In 2010, The Computer Cellar opened in the basement of the Couch Building on 9th Street. Word of mouth quickly spread – there was finally a repair shop right in the heart of Durham, close to Duke, where you could find honest service by real people with sympathy for your wallet. The Computer Cellar won Indy Week’s best-of awards year after year, and climbed to the top of the online review rankings for local computer repairs, with customers raving about the experience and quality of the work.

In 2016, The Computer Cellar moved into a new space – the basement of the historic Regulator Bookshop at 720 9th Street. The space was renovated into an attractive, comfortable work environment that’s designed to streamline our workflow and securely store your device while it’s in our care. Since then, the business gradually shifted management responsibilities to our lead technician, and we doubled down on what we’re best at, with a focus on making The Computer Cellar not just the place where you can find some of the best customer service in the repair field, but the fastest as well.

The Computer Cellar makes a point of pride of their team of motivated, savvy individuals who combine personal, friendly service with a sense of humor, technical skills, and respect for you, your computer, and your privacy. We take the time to explain what’s broken or not working well with patience and in terms you can understand, while making sure you get the fastest possible turnaround for your diagnostics and repair.

 

Gabriel, Operations Manager + Lead Technician

Born and raised in Durham, Gabriel is our general operations manager. He came to us with several years of computer building, repair, and general service experience as well as customer service expertise, and has now been with The Cellar for over nine years. He keeps our office organized, technicians on-target, and everything running smoothly, while simultaneously handling high-level technical repair and maintaining our facilities, website, and general existence. 

Kayla, Technician

Enthusiastic about technology, DIY, and everything weird, Kayla is a talented tech who handles most of our screen repairs, tons of assorted random issues, and plenty of customer service on top.

Henry, Junior Technician

Our newest addition is quickly learning adding more technical skills to his toolbelt while also being excellent at directly explaining matters to customers, assisting with problem-solving, and helping us with some of the day-to-day mundane stuff too!

Daryn, Owner

Daryn is a Navy veteran who, following his service, has subsequently spent well over a decade in IT. For the past 12 years, he has been the owner of The Computer Cellar on 9th Street in Durham. Daryn is largely uninvolved in our day-to-day operations, as he’s now co-owner of I.T. Guys, a managed services provider for businesses all over the Triangle area (and beyond!)

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