The Computer Cellar is owned by Daryn O’Shea, who started Triangle Laptops in Charlotte, NC, and then began serving Durham in 2003. Initially the company focused on internet sales of laptop repair parts. However, as the company grew in Durham, the crew found themselves testing, repairing, and rebuilding laptops for internal use, as favors for friends, and eventually for resale. Naturally, they wanted to offer this experience and expertise to the beloved Durham community.
In 2010, The Computer Cellar opened in the basement of the historic Couch Building on 9th Street. Word of mouth quickly spread – there was finally a repair shop right in the heart of Durham, close to Duke, and there could be found honest, straightforward people with sympathy for you and your wallet. The Computer Cellar won IndyWeek’s best-of awards year after year, and climbed to the top of the online review rankings for local computer repairs, with customers raving about the experience.
More recently, in 2016, The Computer Cellar moved into a new space – the basement of the wonderful Regulator Bookshop at 720 9th Street. The technical staff briefly put down their screwdrivers and grabbed sledgehammers, demolishing some left-behinds of old tenants and having a crew renovate the space into a beautiful, comfortable work environment that’s designed to streamline our workflow and securely store your device while it’s in our care.
The Computer Cellar makes a point of pride out of their team of motivated, savvy individuals who combine personal, friendly service with a sense of humor, technical skills, and respect for you, your computer, and your data. We take the time to explain what’s ailing your computer with patience and in terms you can understand.
Gabriel, Operations Manager
Born and raised in Durham, Gabriel is our general manager and runs our daily operations. Gabriel brings us years of computer building, repair, and general service experience as well as customer service expertise. He keeps our office organized, technicians on-target, and everything running smoothly, while simultaneously handling high-level repair, maintaining our website, and directing our marketing. When not in the office, Gabriel can usually be found playing piano or watching speedruns of old video games.
Simon, Technician +
Simon is a computer sciences major who learned the art of repair with us. Simon is a general-purpose tech who handles both general hardware and software problems with caution and confidence, while keeping us laughing (groaning) with terrible jokes. In his off time, he’s a sucker for Rat Pack music and ballroom dancing.
Coming to us from Chapel Hill, Newell handles all types of repairs, but has a special talent for coping with software issues. In his free time, he enjoys ice skating and sushi, sometimes simultaneously. A sucker for soulful singers, you might catch him belting out a tune if you pop in late enough in the day.
TJ, Service and Support
Our newest team member will be our lead on Remote Support, but also helps us out with face-to-face customer service in the shop as well as expertise in custom desktop building and troubleshooting. TJ is a motorcycle enthusiast and safety instructor in his spare time, and single-handedly doubled our coffee budget.
Daryn is a Navy veteran who, following his service, has subsequently spent well over a decade in IT. For the past ten years, he has been the owner of The Computer Cellar on 9th Street in Durham. Daryn is largely uninvolved in our day-to-day operations, as he’s now co-owner of I.T. Guys, a managed services provider for businesses all over the Triangle area (and beyond!)