The Computer Cellar is owned by Daryn O’Shea, who started Triangle Laptops in Charlotte, NC, and then began serving Durham in 2003. Initially the company focused on internet sales of laptop repair parts. However, as the company grew in Durham, the crew found themselves testing, repairing, and rebuilding laptops for internal use, as favors for friends, and eventually for resale. Naturally, they wanted to offer this experience and expertise to the beloved Durham community.
In 2010, The Computer Cellar opened in the basement of the historic Couch Building on 9th Street. Word of mouth quickly spread – there was finally a repair shop right in the heart of Durham, close to Duke, and there could be found honest, straightforward people with sympathy for you and your wallet. The Computer Cellar won IndyWeek’s best-of awards year after year, and climbed to the top of the online review rankings for local computer repairs, with customers raving about the experience.
More recently, in 2016, The Computer Cellar moved into a new space – the basement of the unimpeachable Regulator Bookshop at 720 9th Street. The technical staff put down the screwdrivers and grabbed sledgehammers, demolishing the remnants of old tenants and having a team renovate the space into a beautiful, comfortable work environment that’s designed to streamline our workflow and securely hold your computer while it’s in our care.
The Computer Cellar makes a point of pride out of their team of motivated, savvy individuals who combine personal, friendly service with a sense of humor, technical skills, and respect for you, your computer, and your data. We take the time to explain what’s ailing your computer with patience and in terms you can understand.
Gabriel, Operations Manager
A native of Durham, Gabriel is the general operations manager, and brings us years of computer repair experience and customer service expertise. Gabriel is responsible for keeping the office organized, the technicians on target, and everything running smoothly, while also fixing computers, maintaining our website, and directing our marketing. He doesn’t get to leave the office much, but he’s happy as long as there’s coffee available.
Simon, Junior Technician
New to our crew, Simon is a computer sciences major who is learning the art of the repair along with our team. In his off time, Simon’s a sucker for Rat Pack music and contra dancing, but when here, he’s always ready with a sympathetic ear for your problems.
Anthony, Service Specialist & Junior Technician
Anthony joins us from IT Guys and brings us some past experience in PC repair and a great ability to work with customers. He’s also got a great knowledge of infosec and how software works, which should be useful in battling those famous Windows bugs.
Daryn is a Navy veteran who, following his service, has subsequently spent well over a decade in IT. For the past eight years, he has been the owner of The Computer Cellar on 9th Street in Durham. Daryn keeps a level head when faced with a challenging problem. Daryn is largely uninvolved in repairs, now being co-owner of IT Guys, LLC, a new company offering managed services for businesses in the Triangle area.